Go to Monitor > Check Update and make sure you have the latest version of Binom installed.

It wasn't deleted from the tracker, it was just marked as deleted. To find it, just sort by All or Deleted. Then select an item you need and click Restore.

1. Go to Settings > Stats > Columns

2. Find a column you need and click an edit icon

3. Select any number you want in the Decimals dropdown menu and click Save

Superadmin role is required.

Every new click on your link is unique. But if it was registered in the tracker already, it's not unique anymore. The algorithm sends those clicks somewhere else.

Go to Settings > Stats and specify this value in seconds in the Unique period field.

Yes, you can see it on the Clicklog tab.

Disable tracking protection and refresh the page.

Please take a look at this article.

We can help you set your server right and install the tracker on it. It is absolutely free, just write to our support team.

No, you can use only one domain to log into the tracker, the one specified in the License field at binom.org.

Yes, you can use as many additional domains as you want.

The domain zone doesn't matter for the tracker, but most of our clients use .com.

Yes, you can. DNSMadeEasy, CloudFlare.

Yes, you can, but you have to turn off the caching. Otherwise you'll get the statistics delays and update troubles.

You can direct your domain to the server as follows:
1. Open My Products, find your domain and press DNS

After you log into the NameCheap account, go to the Domain List -> click on "Manage" next to your domain -> “Nameserver” section
- Click on the "Namecheap BasicDNS" option in the drop-down list;
- Save changes - click the checkmark next to the nameservers.
Next go to “Advanced DNS” tab -> “Host records” section.
The Advanced DNS tab paste few records:
1. Type: A Record | Host: @ | Value: YOUR_SERVER’S_IP | TTL: Automatic

You can find additional manual here.

Go to Settings > Payments > Manage pre-approved payments and unsubscribe from there.

You have to unbind your PayPal account, add funds, then subscribe again and make a payment.

Binom will refresh the information within one day.

If your license expires, you still have 7 days to make a payment. After that you won't be able to access Binom.

Your traffic and conversions will keep getting calculated.

Currently we're accepting WebMoney, Capytalist, Яндекс.Деньги, and QIWI. You can also pay via PayPal or Visa/MasterCard from your profile.

No, $49 a month is the price for each additional license:

1 tracker — $99 per month
2 trackers — $99 + $49 per month
3 trackers — $99 + $49 + $49 per month and so on

Our script will automatically install the tracker on a clean server within 5-10 minutes. It also optimizes the environment to ensure maximum performance.

You can add new domains both for landings and tracking links by using our 1Click script.

/var/www/binom/

You need to install ionCube loader 5+ on your server.

You've entered a wrong MySQL root password.

Binom needs it to recover settings in case of MySQL reboots / crashes. Settings:

                [mysqld]
                sql_mode=''
                table_definition_cache=1600
                open_files_limit=5000
                event_scheduler=ON
                max_heap_table_size=2147483648;
                
                

Login and password of MySQL root are the same as the admin's login and password of the panel.

Login — admin, password can be found in /etc/psa/.psa.shadow.

You can't use them to install Binom, you have to go to Plesk/phpMyAdmin, create a new user, and grand them all privileges.

Your server does not have php5-mysq installed.

1. Carry the files to a new space

2. Check the configuration of virtual hosts

3. Go to /configuration/system.php and change the path:

              
              $this->general_dir=
              $this->add=
              
              

1. Install till step 3

2. In the installer folder /core/detect/wurfl/WURFL/ rename DeviceRepositoryBuilder.php to DeviceRepositoryBuilder.php.old, and DeviceRepositoryBuilder2.php to DeviceRepositoryBuilder.php

3. Install the tracker from step 3

4. When the installation is complete, give the files their original names (DeviceRepositoryBuilder.php > DeviceRepositoryBuilder2.php, and DeviceRepositoryBuilder.php.old > DeviceRepositoryBuilder.php)

1. Go to the Monitor tab and click Check Update

2. New update! > Install

Updates occur in two stages. The first is the tracker's files update. If you manually changed index.php (not through the tracker's interface), rename it back before the update. Do not close the progress bar window during the process. Wait until the files are updated and click Finish.

3. The second stage is the tracker's database update, which starts automatically. This process can take several hours, depending on the size of your database. You can see the status of the update in the header of the tracker as shown below:

There may be errors and the statistics may disappear, but don't mind it. Everything will get back to normal after the update is complete. There's no need to stop your traffic during the update, however, do not load heavy reports, refresh the costs, or clear the campaigns.

Don't forget to clean your browser's cache and cookies when the update is complete.

Go to Settings > URL Customization and rename index.php. (more...)

You should specify a domain that hosts your tracker in the License section of your account.

If domain is specified, check the server_name parameter in the virtual host settings of your web-server. It should look like this:

                  server_name your_domain;
                  

It means that your domain hasn't been added to the server yet. Please write to our support team if you added the domain more than 24 hours ago.

Your server cannot send a request to our authorization server. Check your network and DNS settings (/etc/resolve.conf).

This error occurs if you changed the tracker's files somehow. For example, changed the server, domain, subfolder, etc.

Please write to our support team.

This error occurs when you fail to input correct login credentials 6 times in a row. If you are not the only user, please contact the administrator to have your login/password changed.

Use the password recovery feature.

Make sure to specify a root access to MySQL.

Rename
трекер/core/detect/wurfl/WURFL/DeviceRepositoryBuilder.php to трекер/core/detect/wurfl/WURFL/DeviceRepositoryBuilder1.php, and
трекер/core/detect/wurfl/WURFL/DeviceRepositoryBuilder2.php to трекер/core/detect/wurfl/WURFL/DeviceRepositoryBuilder.php.

Then follow your link and give the files their original names.

This is a service parameter, you can't use it.

Campaign reports are loaded much faster if grouped by the first token. So we recommend you to specify in the first token what you most frequently check the statistics for.

It's OK. Some mobile apps preload content in order to increase the download speed if a user clicks the ad.

If you want the tracker to filter these clicks, open /configuration/system.php and add this line to the var block:

                var $fb_prefetch_filter=1;
                

It's OK, but you can check the IPs. Chances are the traffic source sends traffic through several ISPs.

Landing is the halfway point of a click, and offer is the end point.

Use the CPC/CPM/CPA field in the campaign settings and/or the Cost token in the traffic source settings. (more...)

Check what you specified in the settings: CPC (cost per click) or CPM (cost per 1000 clicks).

Specify a traffic loss percent, and it will be added to CPC.

If you want to run the traffic directly to an offer, just select Add Lander > Direct.

Filter by NOT IN # or by certain names.

If these tokens are exit points from the landings, then the clicks are bots and those who didn't go from landings to offers.

If these tokens are from your token update scripts, then either the scripts don’t work, or clicks are bots.

Try using FileZilla.

Download and install the software, open it, and enter your server's SSH information:

Где: Host — IP address of the server
Username — root
Password — root user's password
Port — 22

When connecting for the first time, you'll see a message saying the host key is unknown. Check the box and click OK:

When connected, you'll see home directory of the server (usually it's /root). In order to upload files to a web server, you need to go to /var/www/. From there you have two options:

• You want to have landing files on the same domain with the tracker

  In this case, just put the files directly in the /var/www/binom folder. We've put there a landing page file landing-page.html in the example below:
  
  

  Now the page is accessible on the Internet via the link domain_of_the_tracker/landing-page.html:
  
  

  Similarly, you can create folders in the /var/www/binom directory. For example, if we create a folder /var/www/binom/content/landings/1 and put the index.html file there, we'll be able to open this file at домен-трекера/content/landing/1/index.html.

• You want to have landing files on a separate domain

  By using our 1Click script you can create an additional domain for landings, and then add files to a new additional domain folder. We created a domain landingdomain.com: in the example below:
  

  Now we can upload files to a folder of the new domain:
  

  Now the page is accessible on the Internet via the link домен-для-лендинга/landing-page.html:
  

Use these manuals:

• Domain setup

  You can set your domain through your domain provider, or through your DNS service, if you use it. There are two ways:

  — Add an A-record and specify an IP address of your server with the tracker on it
  — Add a CNAME-record and specify your main domain

  The advantage of the second way is that if you change a server IP address, you won't have to change it for all domains, just for your main one.

  After the setup you have to wait until the time zones are updated, this can take up to 24 hours. You can check if domain is attached at whatsmydns.net.

• Server setup

  Our 1Click installer can generate a free SSL. So if you want to add https to your domain, make sure that domain is linked with your server.

  1. Connect to the server through SSH (more...)

  2. Download the latest version by executing this command:

                          wget https://data.binom.org/binom_install.sh -O /root/binom_install.sh
                          

  

  3. Execute this command:

   
                          bash /root/binom_install.sh lpdomain
                          

  

  4. Enter 1 and press Enter:
  
  

  5. Now enter the name of your new domain and press Enter:
  
  

  6. Enter your email to generate a free SSL for your domain:
  
  

  7. In the end you'll see file paths for each domain (/var/www/your_new_domain):
  

You probably forgot to add click.php?lp=1) to a tracker link in your landing file. Or maybe you changed it by adding another value.

Make sure that you use the lp_key token in the landing link. The tracker also may have conflicts with regional DNS/Proxy and you might want to disable this check in the tracker:

1. Open the /configuration/system.php file and add the following line after the var $add; block:

var $lp_protect_ignore_ip=1;

2. Save the file

3. Refresh the tracker

4. Copy the new LP Protect link from the tracker and change the previous link in all the landings where you used LP Protect

Your landing must have the .php extension.

Yes, you can. (more...)

Check if you selected Direct. Such clicks are not counted to LP CTR.

Maybe you selected Direct in the campaign settings. If so, change it to Lander.

These are the bots that don’t click on the links and just load HTML.

Go to the /landers directory and check permissions (644) and the owner (web server). If the permissions are correct, then most likely you have a standard web server uploading limit (2 MB). You can change it in the web server settings.

There's no need to add this code, because a landing gets loaded by the campaign link. Its direct link does not appear anywhere and is only visible to you (if you check the full path to the landing file).

If you have nginx, open the nginx.conf file, find the http section and add:

client_max_body_size 100m;

If you have Apache2 (httpd), open the apache2.conf file and add this:

LimitRequestBody 102400000

Open php.ini and fix the max_file_uploads parameter.

If you have this problem, it's probably because of some DNS routes related issues. Try this:

1. Open the /configuration/system.php file and after the var $add; block add:

var $lp_protect_ignore_ip=1;

At the end of the LP Protect code, instead of exit(0); insert your php-code.

Both.

You can use this script.

Yes, it is. (more...)

Make sure you have the {clickid} token specified in the offer settings. If you do have it, check if the offer has a postback specified.

You have to add ?a=a to your offer link. It must look like this:
https://domain.com/mt/xxxxxxxxxxxxxxxxxxx/?a=a&subid1={clickid}

Check if you have a global postback specified. Most likely you do, and it's different from the current one.

Check the Upsell box in the offer settings. (more...)

If you set a postback in the network settings, then you'll see this postback when creating a new offer. It will be easy to copy and paste it in an affiliate program of an offer.

Change your login and password.

This is a service parameter, you can't use it.

You get this if you try to refresh the expenses when the previous refreshment process is still running.

Check if there are any traffic sources restrictions. Сampaigns with forbidden sources are not displayed.

All the tracker settings are available only to a superadmin (the one specified during the tracker installation).

You can't. Admins are assigned to all campaigns by default, so just sort by All.

Disable the backup on the server.

There is not enough space available on the disk.

Open the php.ini server file and fix this value:

max_input_vars =

You need to specify a timezone in php.ini. For example:

                    date.timezone = Europe/Moscow
                    date.timezone = Europe/Kiev
                    date.timezone = Europe/Berlin
                  

In MySQL database.

You can import the settings only to the newly installed tracker.

Yes, you can. If you want to carry only the settings without the statistics, go to Settings > Import/Export.

If you want to carry the statistics as well, check out the manual down below.

Yes, but it works only if you carry them to new MySQL/Percona 5.7. The whole process can take up to 24 hours, so just write to our support team, and we'll help you. It's absolutely free.

In order to carry the database, you need to install the same version of the tracker with the same database name on a new server.

The following method carries all MySQL databases at once. Only the new databases will work on the new server, and you won't be able to merge them with the old ones.

• How to

  Let's make things simple:

  server1 — a server you carry databases from
  server2 — a server you carry databases to
  folder1 — a folder on server1 that you need to create (for example mkdir /root/mysql)
  folder2 — a folder on server2 that you need to create (for example mkdir /var/lib/mysql_backup)
  /folder1 and /folder2 must not be the real paths of your current MySQL files.

  1. Install xtrabackup:

                      
                        apt-get install percona-xtrabackup-24
                      
                    

  You can check the officialinstallation manual. To put it simply:
  

  
                        wget https://repo.percona.com/apt/percona-release_latest.$(lsb_release -sc)_all.deb
                        dpkg -i percona-release_latest.$(lsb_release -sc)_all.deb
                        apt-get update
                        apt-get install percona-xtrabackup-24
                      

  2. Install Screen:

                        
                        apt-get install screen
                        
                    

  3. To create a backup, you need at least the same amount of space as taken by all your MySQL databases. You also need some space to create an archive, which you'll carry to another server.
  Usually there is no extra space, so perform backup to a remote server. To do this, install SSHFS on the server you carry databases from:

                      
                        apt-get install sshfs
                      
                      

  4. Execute the following to mount a folder:
  

                      
                        sshfs username@server:/folder2 /folder1
                      
                      

  (for example sshfs root@192.168.1.1:/var/lib/mysql_backup /root/mysql)

  5. Make sure there is no traffic coming to the tracker. Or just stop nginx:
  

                    
                      service nginx stop
                    
                    

  6. Create a new session in Screen:
  

                      
                        screen -S "Binom_backup"
                      
                      

  Execute the following to start the backup process:

                      
                        innobackupex --no-timestamp --user=root --password=PASS /folder1
                        innobackupex --no-timestamp --user=root --password=PASS --apply-log /folder1
                      
                    

  PASS — MySQL root password
  (for example innobackupex --no-timestamp --user=root --password=PASS /root/mysql
innobackupex --no-timestamp --user=root --password=PASS --apply-log /root/mysql)

  Depending on the database size, the backup can take from 5 minutes to several hours. If your session stops for some reason, the backup won't be cancelled. You can get back to the session by executing:

                    
                        screen -r "Binom_backup"
                    
                    

  7. Stop MySQL on a new remote server and replace the database files with the backup files:
  

                      
                        service mysql stop
  
                        mv /var/lib/mysql /var/lib/myslq.old
  
                        mv /folder2 /var/lib/mysql
                        chown -R mysql:mysql /var/lib/mysql
                      
                    

  (for example service mysql stop
mv /var/lib/mysql /var/lib/myslq.old
mv /var/lib/mysql_backup /var/lib/mysql
chown -R mysql:mysql /var/lib/mysql)

  8. Now your MySQL root password of server2 is the same as of server1, and you need to change it:
  — Open the system.php file in the tracker folder (the default path is /var/www/binom/configuration/system.php)
  — Find a line with $this->password=
  — Change the old MySQL password
  — Save changes

  9. Execute:
  

                      
                        service mysql start
  
                        mysql_upgrade -uroot -p -f
                      
                    

  10. Restart MySQL:
  

                      
                        service mysql restart
                      
                      

  11. Carry the key.cpatools file from the old server to the new one:

                      
                        scp /var/www/binom/configuration/key.cpatools 
                        root@server2:/var/www/binom/configuration/key.cpatools
                      
                    

  12. Unmount the remote folder (execute on the old server):
  

                      
                        fusermount -u /folder2
                      
                      

  (for example fusermount -u /root/mysql)
  Check your new tracker.

In MySQL settings (my.cnf) specify:

                        
                        max_heap_table_size=2147483648
                        
                  

Restart MySQL.

In MySQL settings (my.cnf) specify:

                        
                        event_scheduler=ON
                        
                  

Server information display is enabled by an additional script which is already integrated into our 1Click Install.
If you see the Monitoring script is out of date, you just need to update the script. Execute these commands one by one:

                    
                    wget data.binom.org/binom_check_space.sh -O /root/binom_check_space.sh
                    bash binom_check_space.sh